I have one device working, but cannot get the other working.

Back to the FAQ

The fact that you are getting Netflix working on a device with our Services is a great step. A couple questions and some things to try… Steps to try and resolve your issue:

1. Can you unplug your router/modem/hub for two minutes.
2. We made some late night fixes, can you turn your device off, once back on, log out of Netflix, and log back in?

Once the above are tried, please do this:

1. Login to https://turboflix.com on the device that is not working? Once logged in, visit https://turboflix.com/members and scroll to the bottom
   1. Is  “TurboFlix Status” turned on and GREEN? If not, is there a red message there? Try turning the switch to ON.
   2. Does “TurboFlix Activation” have a green checkmark beside it? If not click the “Activate Your Location” button.

Posted in: Device Support